Question 1

What is the Minimum Order Quantity (MOQ) for cartons and rigid boxes?

Accepted Answer

For folding carton boxes (SBS and greyback board), the economical MOQ is 1,000 units. For rigid luxury hardboxes, the MOQ is 500 units. Higher run lengths significantly lower the unit price by amortizing die-cutting and plate preparation costs.

Question 2

What file formats and pre-press specifications are required?

Accepted Answer

Files should ideally be submitted in print-ready PDF/X-1a or vector Adobe Illustrator (AI). Images must be at least 300 DPI in CMYK color mode. Fonts should be outlined, and die-lines must be placed in a separate layer with dedicated spot colors.

Question 3

What is the required standard bleed margin?

Accepted Answer

A minimum bleed of 3 to 5 mm on all perimeter edges is required for all packaging structures, paper bags, and brochures to prevent unprinted borders during die-cutting.

Question 4

How does the physical mockup prototyping process work?

Accepted Answer

Prior to mass production, a CAD-cut structural 3D mockup (unprinted physical prototype) is produced to verify dimensions, product fit, and rigidity. Digital color proofs are also provided upon request.

Question 5

What are typical production lead times?

Accepted Answer

Folding carton orders typically complete within 5–7 business days, while rigid boxes require 10–14 business days following final artwork and mockup approval. Rush shifts can be scheduled for urgent launches.

Question 6

How are orders packed and shipped to domestic and export destinations?

Accepted Answer

All orders are palletized and packed in 5-ply heavy-duty corrugated cartons with shrink-wrap moisture barriers. We coordinate dedicated direct transport within Tehran and transit logistics for other provinces and exports.

Frequently Asked Questions (FAQ)